Background

Today’s businesses, large and small, depend on their email systems for a significant majority of their communication needs. Email has developed from a rudimentary, inaccessible technology used only by the tech-savvy to its current role as a rapid, reliable communications tool for just about everyone. Along the way, as user needs and data storage have evolved – remember when 1 Mb of storage was a big deal? – the use of email systems has increased well beyond their original scope of sending and receiving short messages. Today’s email systems provide calendaring, group collaboration, task management, workflow and, ever-increasingly, file and data storage. Users now store many years worth of email and attachments, and refer back to them on a frequent basis for important historical information.

This increasing document retention, along with the ever-increasing size of attachments, has caused email systems to dramatically increase in size and therefore demand higher technical capacity and management. Meanwhile, the email content itself has increased in value – often being sensitive, proprietary or even mission-critical in nature. It is essential that today’s business protects its email investment and associated systems with document retention and archiving policies. An effective policy will balance system needs for security & stability with user needs that include rapid access.

Over the years of working with our clients, Seitel Systems has developed a set of best practices for dealing with these complex needs. Outlined below are our recommendations for retention and archiving under Microsoft’s Exchange Server.

Group Policy Templates

Regardless of whether Outlook Auto Archive is used to manage mailboxes, the Outlook Group Policy Template should be used to centrally control settings (including whether or not archiving is allowed). Configuration information is available below.

Outlook 2007: Outlk12.adm Outlook 2003: Outlk11.adm

Exchange 2000 Environments Exchange 2000 is limited in the amount of available storage to 16 GB (17 GB for short term repairs). As a result, SSL recommends that these organizations implement mailbox management policies as follows:

1. Mailbox Size Limits: to 500 MB or smaller depending on the overall size of the organization. Smaller organizations can have larger mailbox limits. This should be managed through mailbox quotas enforced by Exchange Server. As users approach their assigned quota they’ll receive warning messages to that effect. Once they reach the quota they’ll be restricted from sending and receiving emails.

2. Outlook Email Auto Archive should be configured for all users to run with the following settings:

Turn On Auto Archive: Yes

Run AutoArchive every days: 7

Prompt before AutoArchive runs: No

Delete Expired Items: No

Archive or delete old items: No

(note: this is a setting relevant to email retention policies and expiration dates, not the deleted items folder)

Show archive folder in folder list: Yes

Clean out items older than: Never

Permanently delete old items: No

(note: this is a setting relevant to email retention policies and expiration dates, not the deleted items folder)

3. Archive folders should be stored in the following locations:

· Workstation users should archive to a pst file located on the network. This runs the risk of file corruption as MSFT recommends against using a network share for email auto archiving but alternative solutions (such as archiving locally) entail greater risk of data loss due to disk or backup issues.Search the Microsoft support site for kb/297019 to find the supporting article.

· Laptop users should archive to a pst file located on their local hard drive. A manual process will be required to copy these psts to the network on a regular basis (minimum weekly) to ensure that they are backed up. SSL recommends placing a recurring appointment on the user’s calendar.

· A manual process will be required for all users to ensure that individual pst files do not exceed 2 GB in size. The frequency of this process will depend on the rate of email sending & receiving, but should be checked on at least an annual basis. SSL recommends placing a recurring appointment on the user’s calendar.

Exchange 2003 Environments Exchange 2003 is limited in the amount of available storage to 75 GB. This is likely more storage space than will be consumed by the average small business, but for those businesses that approach this limit SSL recommends one of the following solutions:

· Upgrade to Exchange Server 2007 with its near-unlimited storage space. This is the likely solution for businesses on older hardware or simply wanting to take advantage of the features of 2007.

· Add in a second mailbox store on the existing Exchange Server and migrate mailboxes to balance the storage load. This solution assumes available disk space and remaining useful life of the server hardware.

Due to the large available storage space and the inherent complexities of archive files SSL does not recommend implementing mailbox size limits or email auto-archiving policies except for laptop (mobile) users. Prudent user management of their mailboxes is encouraged through deletion of non-essential emails especially those with large attachments that do not need to be archived. The Outlook Group Policy Template should be used to prevent users from enabling Auto Archive on their mailbox.

Mobile users with large mailboxes will experience significant performance degradation when operating outside of the office LAN. Cached exchange mode or offline storage files are not recommended as they are both limited to 2 GB file sizes, plus their required synchronization time can be painful when done over a WAN connection (broadband or otherwise). For mobile users SSL recommends the following:

1. Outlook should be configured to use RPC over HTTPS to allow secure access to the Exchange Server whenever the laptop is connected to the internet

2. To keep performance at an acceptable level it is recommended that mobile users need to keep their mailboxes below 500 MB in size. This could be managed through mailbox quotas enforced by Exchange Server.

3. Auto Archive should be enabled for mobile users to run quietly every 7 days and archive information to a pst file located on their local hard drive. A manual process will be required to copy these psts to the network on a regular basis (minimum weekly) to ensure that they are backed up. SSL recommends placing a recurring appointment on the user’s calendar.

4. A manual process will be required for mobile users to ensure that individual pst files do not exceed 2 GB in size. The frequency of this process will depend on the rate of email sending & receiving, but should be checked on at least an annual basis. SSL recommends placing a recurring appointment on the user’s calendar.

Exchange 2007 Environments Exchange 2007 offers near unlimited storage limited only by the available hard drive space. As a result, SSL does not recommend implementing mailbox size limits or email auto-archiving policies except for laptop (mobile) users. Prudent user management of their mailboxes is encouraged through deletion of non-essential emails especially those with large attachments that do not need to be archived. The Outlook Group Policy Template should be used to prevent users from enabling Auto Archive on their mailbox.

Mobile users with large mailboxes will experience significant performance degradation when operating outside of the office LAN. Cached exchange mode or offline storage files are not recommended as they are both limited to 2 GB file sizes, plus their required synchronization time can be painful when done over a WAN connection (broadband or otherwise). For mobile users SSL recommends the following:

1. Outlook should be configured to use RPC over HTTPS to allow secure access to the Exchange Server whenever the laptop is connected to the internet

2. To keep performance at an acceptable level it is recommended that mobile users need to keep their mailboxes below 500 MB in size. This could be managed through mailbox quotas enforced by Exchange Server.

3. Auto Archive should be enabled for mobile users to run quietly every 7 days and archive information to a pst file located on their local hard drive. A manual process will be required to copy these psts to the network on a regular basis (minimum weekly) to ensure that they are backed up. SSL recommends placing a recurring appointment on the user’s calendar.

4. A manual process will be required for mobile users to ensure that individual pst files do not exceed 2 GB in size. The frequency of this process will depend on the rate of email sending & receiving, but should be checked on at least an annual basis. SSL recommends placing a recurring appointment on the user’s calendar.

Links:

Configuration information for retention settings is available at: http://technet.microsoft.com/en-us/library/cc303413.aspx (Click on “configure retention settings).

The Outlook Administrative template is located in the Office Resource Kit which can be downloaded from: http://technet.microsoft.com/en-us/office/desktop/default.aspx. Different versions are available via the Home->Versions link.

OBJECTIVE:

Electronic messaging services within a company remains a mission critical application and its implementation is a vital part to the conduct of everyday business strategies, needs and goals. Within the organization the business requirements now include the safeguard of electronic content retention best practices. Therefore, it is important to see to it that a migration project is undertaken with a lot of care. Read this document carefully to gain a good understanding of not only the pre-requisites but also the migration path from mixed to native mode.

The delivery of mail is a challenging task which includes the support of thousand of users within the corporation environment. The new infrastructure must set up procedures to respect compliance, corporate governance and internal regulatory policy enforcement. Affirmatively, business guidelines and principles for the preservation of electronic mail within the corporate body must now be taken into consideration. This requires that companies learn how to standardize their projects to meet not only corporate needs but also judicial demands.

The granularity of server management depends upon a business model that will sustain the rationalization of all of the mechanics of the migration project from Exchange 5.5 to Exchange 2003. It is understood that the migration will introduce many changes upon the business model. It is to be undertaken by keeping the infrastructure model and design flexible without the impairment of performance.

SETUP PROCEDURES FOR THE MIGRATION:

MANAGING THE MIGRATION:

• Domain controller location. You’ll need at least one Domain Controller in each office that has an Exchange 2003 server

• Global Catalog server location. Need at least one Global Catalog server in each office that has an Exchange 2003 server. This can also act as the local Domain Controller. The simplest way to accomplish this is to make all branch office DCs into GCs. Microsoft recommends a minimum of one GC server for every four Exchange processors, not servers.

• DNS configuration. Make certain that DNSLint shows no errors, other recommended tool KILLADCGN.EXE to verify chkds Checkdisk and chkdsro (CheckReplicationOrphan objects in AD);

• Active Directory Native Mode. Important Notice: The Active Directory domain containing the Exchange servers must be in Native Mode so that you can use Universal Security Groups for e-mail distribution.

• Replication or authentication problems. Verify Event Viewer to have no errors from directory service replication, KCC topology calculations, or authentication errors originating from domain controller accounts. You can use the EventCombMT utility (download from Microsoft). EventCombMT is part of the Account Lockout and Management and Lockout

• Domain Prerequisites Considerations : Name Resolution, ADC Staging OU, ADC Staging, Verify trusts issues, Replication topology

Verify Current Exchange Organization Roles and Distributions:

O Exchange server version

O Site configuration

O Site connectors and Directory Replication connectors

O Internet connectors

O Unsupported connectors

O Key Management Services

O Compatible backup

O Antivirus and Antispam software

O Patches

O E-mail dependent applications

O Exchange 2000 instant messaging

Pre-Requisites and Precautions before the installation:

o Security patches (ISDS for Exchange)

o In order to preserve Exchange 5.5 Public Folder Access Control Lists (ACLs) after mailboxes or distribution lists are moved between sites the Administrator will need to install an Exchange 5.5 DS/IS hotfix (http://support.microsoft.com/?kbid=836489) on every Exchange 5.5 Public Folder server prior to moving mailboxes or DLs between sites.

o The Consistency Adjuster must be run for each server in each site.

o Windows service packs (SP4.0 for Exchange 5.5 while Exchange 2003 is on SP2.0 this information must be revised on the website of Microsoft for the latest updates)

o Considerations – Mobile Information Server (MIS) –To preserve functionality for existing mobile users during the Exchange 2003 deployment, keep at least one MIS 5.5 servers running as you migrate to Exchange 2003.

o Instant Messaging (IM) and Chat –This functionality has been replaced by Live Communication Server (LCS) in Exchange 2003.

o CcMail connector — If you are running ccMail (mainly for Lotus Mail Agents) in the organization along with Exchange, it’s time for a final transition upon the migration path to Exchange 2003.

o Backup, Antivirus, and Antispam software compatibility issues and third party software issues

o ADC upgrades considerations – You must upgrade the ADC servers to Exchange 2003 ADC prior to introducing any Exchange 2003 servers into the organization. The ADC upgrade modifies the schema, so make sure that the Schema Master is available.

o Front-end/back-end upgrades. – If you have an existing deployment such as for example, Exchange 2000 that uses a distributed architecture, upgrade the front-end servers first and then upgrade the backend servers.

PRE-MIGRATION NORMALIZATION ISSUES:

O Install service packs (verify Microsoft website for the latest versions)

O Normalize mailboxes (size sum check)

O Verify public folders permissions (permissions will affect the RUS)

OMigration Account Rights Ensure the account(s) used for the migration process are given ‘Service Account Admin’ rights at the Organization, Site and Server level.

OSimple-Synchronization Ensure the Simple-Sync replication schedule is set to every twelve hours (12 hours) – Exdeploy.hta. (Deployment tools)

Considering ultimate performance:

• Domain Upgrade

• Upgrade the current PDC to Windows Server 2003.

• Install additional Windows Server 2003 domain controllers

• Shift the domain and forest to Windows Server 2003 functional level

Network Infrastructure Considerations:

• Traffic patterns

• Outages

• Remote users

• Routing groups

Costs Topology:

• Server software

• Client Access Licenses (CALs)

• Additional personnel

• Training

• Client software

Additional Networking Considerations:

• Directory service connection failures

• Inability to access public folders

• Inability to replicate public folders with legacy Exchange

• Incompatible historical backups

• Hardware failures

• Software compatibility failures

Considering Final Networking Objectives:

• No service interruptions

• Single mailbox-enabled account for each user

• Retain existing mailbox and public folder permissions.

• Fastest possible introduction of new features

• Maximize existing hardware

Domain Prerequisites Considerations: Name Resolution, ADC Staging OU, ADC Staging, Verify trusts issues, Replication topology. ADC, DcDiag, NetDiag, AD Snapshot, Log Files, Event Viewer Security, Application and System Logs

NB*: Remove Internet Explorer Enhanced Security. ADC Setup will make extensive use of Internet files (.html, .hta, etc.). Windows Server 2003 has a feature called Internet Explorer Enhanced Security that forces a security launched wizard. Remove this feature from the server for the duration of the ADC and Exchange setup.

1. Launch Control Panel.

2. Open the Add/Remove Programs applet.

3. Click Add/Remove Windows Components

4. Uncheck the Internet Explorer Enhanced Security Configuration option

5. Click Next to accept the change.

Primary Reports and Log Files verifications:

• DSConfigSum. This test reports the total number of sites and the number of servers in each site.

• DSObjectSum. This utility reports the total number of public folders, distribution lists, distribution lists with hidden membership, and custom recipients.

• UserCount. This test reports the total number of recipients (users) in the organization, broken down by site.

• VerCheck. This test verifies that you have the right Exchange version and service pack level on your Exchange servers.

• NB*: The main log file for the deployment is Exdeploy.log. It shows the result of each test performed by DSScopeScan.

INSTALLATION CONTROLS:

The Extending of the Active Directory Schema:

/Forestprep switch is used to extend the Active Directory schema.
§ Will modify the Active Directory Schema to include new attributes and classes used by Exchange 2003 and also installs the top-level objects for a placeholder organization tree in the Configuration Naming Context in the Active Directory forest.

Preparing the Windows Server 2003 Domains to Support Exchange Server 2003:

/Domainprep It will prepare the domains that will host Exchange servers or mailbox-enabled users
§ This creates objects in the Active Directory domain that represent Exchange service accounts, public folders, and groups that represent Exchange servers in the domain and the enterprise.

It will configure the Recipient Update Service parameters responsible for keeping Exchange address lists up-to-date and for creating proxy addresses for users based on recipient policy addressing configuration.

NB*: Recipients are Active Directory objects that have messaging capabilities. The object itself does not receive messages. The messages are not stored in Active Directory. Instead, they can reside in a mailbox on an Exchange server, in a public folder, or in another messaging system.

How these objects work:

When the proper credentials are sent to the domain controller for the user object, the contents of the mailbox become available to the e-mail client like Outlook (in the inbox of the user).

It will also create the Exchange Server 2003 specific groups (permissions) that allow Exchange services to run without a service account.

Domainprep will create two new groups:

a) Exchange Domain Servers

b) Exchange Enterprise Servers

Utilities to Run to verify the settings of the Organization:

1) OrgPrepCheck

2) OrgCheck

3) PolCheck

OrgPrepCheck: Verifying the Organization Settings with OrgPrepCheck. To validate the Forestprep and Domainprep utilities were functionally successful. The OrgPrepCheck utility is found via the Exchange Deployment Tools and is a recommended way of determining whether it is safe to proceed with the migration process.

OrgCheck: This test is made to verify that the Setup created the proper Exchange objects in the Configuration naming context and Domain naming context. By making sure that the Exchange Domain Servers group, Exchange Enterprise Servers group, and Exchange Services group exist. It also will verify that the schema changes are propagated and that it can find a Global Catalog server in the same site as the ADC server.

PolCheck: This test queries each domain controller in the domain to determine if the Exchange Enterprise Servers group has been given the Manage Auditing and Security Logs privileges. If the changes have not been created it is possible to make use of Active Directory Sites and Services to force replication to the affected problematic Domains to run OrgPrepCheck again.

Manage the (ADC) Active Directory Controller:

Do not make use of the ADC that comes on the Win 2000 or Win 2003 Setup CD. These specific versions of ADC do not map special attributes required by Exchange recipients and public folders. If you have already installed the operating system version of the ADC, remove it before installing the Exchange version. Also, unlike the Exchange files themselves, you can do the initial installation of the ADC using the Exchange service pack files. The ADC uses LDAP to query and update servers. The ADC stores configuration parameters in Active Directory objects called Connection Agreements (CAs). A CA defines object types for the ADC to copy, the source and target containers for the objects, a replication schedule, and credentials to use for making inter-server replication connections between sites.

Failed Over Principle: The (ADC) Active Directory Connector has the capacity to delete objects in both directories, as a pre-migration rule and precaution the data should be stored. This failed over principle is important for if things go wrong during the migration an authoritative restore must be performed with the NTDSUTIL utility of the Active Directory Database.

Fail Over practices for recovery purposes during the migration:

This particular tool is going to provide a fail over practice which is the standard approach to perform database maintenance of Active Directory

- managing of single master operations

- managing of the metadata in regards to the Domain Controllers


Found in systemrootSystem32

May also perform the restore from Backups

CONFIGURING THE ACTIVE DIRECTORY CONNECTOR (ADC):

Step 1: Before installing the ADC the Administrator must create or choose a user account that will be used to run the ADC service and manage the (CA) connection agreements.

Step 2: Permissions rights for the (DC) Domain Controller: This account needs to be added to the Administrators group in the domain if the ADC is installed on a domain controller.

Step 3: Permissions rights for a Member Server: This account needs to be added to the local Administrators group. Must standardize the rights on both sides 5.5 Admin and 2003 server by adding the service accounts from both administrative accounts to gain the proper credentials (service account Admin group)

Step 4: To install the ADC there are two (2) options ADC Setup from the Auto Run menu, or simply invoke the setup from the Exchange Deployment Tools.

Step 5: Before building the installation of the (CA) connection agreements the Administrator must configure the Attribute replication, account-matching rules, diagnostic logging properties and replicating directory entries. (Very important)

Step 6: Once the ADC is installed with its account credentials and services it will be time to configure the connection agreement (CA) and to begin synchronizing the Active Directory and Exchange 5.5 directories.

VERIFY THE CONNECTIVITY WITH ACTIVE DIRECTORY:

Run the Exchange 2003 SP1 version of exdeploy.exe with the following switches to test the ADC configuration.

%pathname%exdeploy.exe /t:ADCCheck /p:%logpath% /s:< Server Name >

• Initial ADC Attribute Copy , ADC-Global-Names Attribute Creation

• NT Account Migrations -Invalid User Accounts , Do not Enable the Disabled User Objects

• Multiple Mailbox Owners (NTDSNoMatch) set an exclusion standard on the account

• Active Directory Account Cleanup Wizard

• ADC and Distribution Lists – Automatic Security Group Upgrades

• Distribution List Membership

• ADC Setup Permissions – ADC Server Selection – ADC Service Account Selection

Synchronization: The connection agreements (CA) in the ADC are necessary to synchronize directory entries between the Exchange 5.5 and Exchange Server 2003 systems.

Dispositions: Can be installed on a Member Server or on the 1st Exchange 2003 Server installed.

Implementation of CA: At this point you can choose to implement one or more (CA) connection agreements within the organization. It must be done because of the migration process for it will not sustain issues of fault tolerance or load balancing. For managerial purposes of the migration installation procedures the best practice is to install a single ADC with one connection agreement for each Exchange 5.5 site.

Site Replication: The 5.5 Exchange Server and the installed ADC must be on the same physical network segment.

Permissions: The rights must be Schema Admin and Enterprise Administrator both are required to install the ADC.

Installation Process: Allocate at least two hours for the replication of about 5,000 objects within a single direction. But, the length of time for replication really varies on the number of
Connection Agreements that is present and on the recipient containers on the populated attributes and on the actual directory objects.

SYNCHRONIZATION BY USING THE ADC TOOL:

• ADC Tools: Simplify the process of testing prerequisites and installing Connection Agreements. It will synchronize the active directory forest with the Exchange 5.5 directory during the migration process. Schema changes will now be fully replicated so that every domain is properly updated to include the necessary Exchange objects for the migration.

• Tool Settings: This step is to specify the name of the Exchange 5.5 server to use for data collection and the location for the ADC logs.

• Data Collection: This step ultimately will run a suite of utilities that scans both Active Directory and the legacy Exchange directory service to find parameters that will be synchronized by the ADC.

• Connection Agreement Wizard: This step is used to create Connection Agreements that define the replication endpoints of the ADC and determine how attributes will be mapped between the endpoints.

• Final Checks: To check the Active Directory users to make sure the Exchange attributes appear in their properties using the Active Directory Users and Computers.

OBJECT DELETION WITH THE ADC:

1) If you delete a mailbox-enabled user in Active Directory, the ADC deletes the corresponding mailbox in legacy Exchange.

2) If you delete a mail-enabled group or contact in Active Directory, the ADC deletes the corresponding distribution list or custom recipient in legacy Exchange.

3) If you remove the e-mail attributes from users, groups, or contacts in Active Directory, the ADC deletes the corresponding mailbox, distribution list, or custom recipient in legacy Exchange.

4) If you delete a mailbox in legacy Exchange, the ADC strips the email attributes from the corresponding user object in Active Directory.

5) If you delete a distribution list or custom recipient in legacy Exchange, the ADC strips the e-mail attributes from the corresponding group or contact in Active Directory.

§ Active Directory Connector Object Replication Check

§ Active Directory Object Replication Scan

§ Active Directory Unmarked Resource Mailbox Scan

SCHEDULING REPLICATION WITH THE ADC:

• Ensure that the 5.5 replication connector is set directly between the remote site and the central site.

• The replication connector is using the same server in the central site as the replication bridgehead that the ADC is configured to replicate changes from the Active Directory.

• The 5.5 replication schedule set to Always or short intervals

• Configuration Connection Agreements: Exchange 5.5 stores server information in a configuration container in the legacy Exchange directory service. Each Exchange server in a site knows about the other servers in the site by looking in this Configuration container. The legacy servers in a site will not know that you installed an Exchange 2003 server until they see the server’s information in the legacy Configuration container. That’s the job of the Configuration Connection Agreement, (CA) which is created automatically by default when you install the first Exchange 2003 server in the site.

• Configuration CA Function: When you install an Exchange 2003 server, Setup creates objects under the Exchange organization container in Active Directory that represent the following functions:

ü Site addressing and routing capabilities

ü Site Connectors

ü MTA (Message Transfer Agent) and other transport protocols

ü Private and public mailbox storage parameters

ü Recipient Policies

ü Site (Administrative Group) configuration parameters

ü Encryption and secure messaging parameter

INSTALLING AND CONFIGURING THE CONNECTION AGREEMENTS:

Recommendations: To be installed after the ForestPrep

INSTALLING AND CONFIGURING THE CONNECTION AGREEMENTS:

Connection Agreement Properties:

• Recipient Connection Agreements: The wizard creates two-way connection agreements, meaning that changes made to either of the directory service will replicate to the other service (within Active Directory).

• Check Connection Settings: This tab allows you to select the endpoint server for each side of the Connection Agreement and the credentials used to access the directory service on that server. Exchange 2003 has a service called the Site Replication Service. But, SRS listens at TCP port 379 rather than TCP port 389, the standard LDAP port.

• If you delete a resource mailbox, the ADC deletes the corresponding disabled user object in Active Directory.

• If you delete a standard mailbox, the ADC strips the e-mail attributes from the corresponding Active Directory object and sets the LegacyExchangeDN attribute to ADCDisabledMailByADC.

RESOURCE MAILBOX WIZARD MANAGEMENT:

It is best practice to allow the ADC Tools to create the necessary Connection Agreements (CA) for the migration process.

The wizard helps in the creation of the Connection Agreements required to migrate from Exchange 5.5 properly.

It will automatically create a recipient (CA) Connection Agreement and a public folder (CA) Connection Agreement.

This Wizard will identify users with multiple mailboxes and fix them in advance for the migration.

This step will determine if the same user owns multiple mailboxes. It gives you the possibility to identify the user’s primary mailbox so that other mailboxes can be designated as resource mailboxes. Click Run to query the Exchange 5.5 server and collect information about the Exchange organization. ADC Tools performs a series of four tests that will check for objects and attributes in legacy Exchange and Active Directory. This will help build XML database files to use later for resource mailbox marking. It looks for mailboxes that have a similar owner. After, the ADC Tool identifies and marks resource mailboxes using the Resource Mailbox Wizard. You can use the bulk edit capabilities to create .csv files for doing the mailbox marking.

HOW CONNECTION AGREEMENTS ARE CONFIGURED:

Connection agreements are configured by an Administrator who controls the type of objects that are replicated between Active Directory and Exchange 5.5. It contains information on how to handle the deletion and what to do when there is no matching account for the mailbox in the destination directory. Notice: To ensure that objects are created, the ADC marks all connection agreements as primary by default.

a) A primary connection agreement has the capability to create objects in the directory.

b) A secondary connection agreement can only update the attributes of existing objects.

Can configure: • One way from Windows or from Exchange

Can configure: • Two ways replication of the information this is synchronized in both directions.
This is generally the preferred method for it keeps the configuration simple

Types of Connection Agreements to be found during the Migration:

Exchange System Manager Program: Default

It will be created by default by the system when the first Exchange Server 2003 system has been installed. After the replication of the configuration information, Exchange 5.5 sites will be visible in the Exchange System Manager program and they are represented as Administrative Groups. Exchange Server 2003 systems are also visible in the Exchange 5.5 Administrator program.

Configuration Connection Agreements cannot be created manually)

This CA maps some of the objects in the legacy configuration container with objects in the Exchange 2003 Organization container in Active Directory. This CA cannot be created manually. Exchange Setup configures the CA as part of installation of the very first server in each legacy site. It is used for coexistence between the Exchange 5.5 and Exchange 2003 servers environments. To transfer information such as site addressing and routing information between the various Exchange platforms.

Recipient Connection Agreements:

It is responsible for replicating mailbox, distribution list, and custom recipient information from the Exchange 5.5 directory to the Active Directory. This CA maps the attributes of Users, Groups, and Contact objects in Active Directory with Recipient, Distribution Lists, and Custom Recipient objects in the legacy Exchange directory service environment.

It is also used to send users, groups, and contacts from Active Directory to Exchange 5.5. Recipient Connection Agreements it maybe configured as one-way or two-way connection agreements. It is important to remember that each connection agreement has its own schedule

Public Folder Connection Agreements:

This CA maps legacy public folders with Public Folder objects in Active Directory to allow Exchange 2003 to accept e-mail on behalf of the public folders. It is responsible for replicating mail-enabled public folder information from and to Exchange 5.5 and the Active Directory. This connection agreement can only be configured as a two-way connection agreement. It is best to create the connection agreement for each Exchange 5.5 site in regards to this connection agreement. Pfmigrate utility automates replication to allow Exchange mailboxes on the new Exchange Server 2003 systems to be able to access system and public folders.

PFMigrate /S: (Source Server) /T: (Target Server) /A /N: (Number) /SC

How to Manually Configure Additional Connection Agreements?

To configure a Manual Configuration Agreement:

Open the ADC MMC snap-in on the domain controller running the ADC.

The following tabs must be populated:

• General

• Connections

• Schedule

• From Exchange

• From Windows

• Deletion

• Advanced

To configure manually a public folder connection agreement:

It is best practise to right-click the Active Directory Connector service icon for the server and select New, Public Folder Connection Agreement.

The following tabs must be populated:

• General

• Connections

• Schedule

• From Exchange

• From Windows

After its creation, the Administrator must force replication immediately; right-click the connection agreement and select Replicate Now. Verify the Application Event Log in Event Viewer for errors during the replication process.

Rehoming and Distribution List Replication:

All Contacts, Distribution Lists (DLs) and Mail-enabled Public Folder Objects are represented in the Exchange 5.5 Directory and are associated with a specific site. When consolidating a 5.5 site, these objects must be moved (re-homed) to a new site prior to removing the old site or they will be lost. Re-homing these objects will ensure that they are not lost when an old site is removed and that mail flow to them can continue.

INSTALLING AND CONFIGURING THE FIRST EXCHANGE 2003 SERVER:

Run the program: Run SetupPrep it will be use to validate that all prerequisites are now in place for the installation of the first Exchange Server 2003 in the site.

Routing table issues: This Exchange server will hold many critical Exchange organizational management and routing master tables.

Installation path: Choose the installation path and ensure that Typical Installation is chosen.

The new Exchange site: Enter the name of an Exchange 5.5 Server of the site the Exchange Server 2003 system will be joining.

Permissions: During Exchange setup, the Exchange server’s machine account is added to a Global Security group called Exchange Domain Servers. This group is granted permissions on all Exchange objects to allow the Exchange Server 2003 services to access and update the Active Directory.

Two Global Security Groups:

a) Exchange Domain Servers

b) Exchange Enterprise Servers group

The Exchange Enterprise Servers group contains the Exchange Domain Servers groups from all domains in the forest and provides cross-domain access between all Exchange Server 2003 systems.

What has been installed during the setup of the Exchange 2003server?

1) Exchange Server 2003 binaries and services installed

2) Changes to Active Directory Configuration container

3) Exchange Server added to Exchange Domain Servers security group

4) Configuration connection agreement created (for routing)

5) Recipient Update Service (RUS) created

6) Site Replication Service (SRS) installed

Configuration connection agreements (ConfigCA) and site replication service (SRS):

ConfigCA:

The ConfigCA will be responsible for replicating the configuration information between the Exchange platforms. The ConfigCA replicates items such as the Site Addressing Policies and the routing information in the Gateway Address Routing Table (GWART). Also a new (ADC) connection agreement is added to the Active Directory Connector.

SITE REPLICATION SERVICES (SRS)

Interoperability: It will provide provides directory interoperability between the Exchange 5.5 and the Exchange 2003 servers.

LDAP: SRS service runs using LDAP and is needed only during the migration period.

Synchronization: SRS service runs in conjunction with the Active Directory Connector for directory synchronization.

SRS services: One SRS is allowed per Exchange Server 2003 system.

Replication Connectors: The SRS are created on all servers that house Exchange 5.5 Directory Replication Connectors. The Directory Replication Connector is replaced by the SRS to perform Inter-site replication with the remote Exchange 5.5 sites.

SRS Default: SRS is automatically installed and configured at the time of the installation of the Exchange Server 2003 installation.

Recipient Update Service: It is responsible for updating address lists and email addresses in Active Directory. The Recipient Update Service is responsible for updating the Enterprise configuration information in Active Directory (administrative and routing information).

Recipient Policies: The address list and email addresses are configured under this policy.

NB*: Recipients are Active Directory objects that have messaging capabilities. The object itself does not receive messages. The messages are not stored in Active Directory. Instead, they can reside in a mailbox on an Exchange server, in a public folder, or in another messaging system.
When the proper credentials are sent to the domain controller for the user object, the contents of the mailbox become available to the e-mail client like Outlook (in the inbox of the user).

EXAMPLES OF TWO METHODS TO MIGRATE THE MAILBOXES:

The Move Mailbox Tool:

The Move Mailbox tool allows the organization to migrate users in sizable numbers. The Outlook profiles automatically are updated on the Desktop. Upon log on the users are redirected to the new Exchange Server 2003 systems within the same administrative group. During the installation process the Administrator can choose to either create a failure report if corruption is detected or to skip corrupted items and continue the mailbox move.

a) Swing Mailbox Server Migration

b) Cross-site Mailbox Migrations

NB* If the move is unsuccessful, the user’s mailbox will still be available on the source Exchange 5.5 server. It is important to have a failed over design plan at this point to avoid errors.

In moving selected mailboxes to a different server, the duration of the task will depend upon the size of each of the selected mailbox. Specify the current mailbox store, the server, and the destination mailbox store. Decide on the action that you want the utility to take if corrupted messages are found.

MoveMailbox Features:

The Mailbox Wizard lets you decide, how it should react if one or more corrupted messages are detected. If you select Create a failure report, the mailbox containing corrupted messages will be left untouched, which basically means it won’t be moved. But if you select Skip corrupted items and create a failure report the mailbox will be moved, but any corrupted items detected will be deleted from the mailbox, not only on the destination server, but on the source server as well. It is very important to think about failover methods always backup your stores to media previous to the moves.

Option 1:

The utility can create a failure report (the report can be found in systemdriveDocuments and Settingsprofile nameMy DocumentsExchange Task Wizard Logs). This first option will not allow the move of the mailbox.

Option 2:

The second option is to skip corrupted items and create a failure report. With this option corrupted items will be permanently deleted from the mailbox. These items maybe recuperated from backup storage media.

This option gives Advanced Properties such as the possibility to specify the maximum number of corrupted items to skip; when the maximum number of corrupted items is exceeded the mailbox will not be move. It is possible to set a Task Schedule period within which to streamline the move.

It is possible to make use of the bulk mailbox move tool in addition to the Active Directory Users and Computers MMC snap-in to move Mailboxes. If the user has a corrupted item the option Skip Corrupted Items can be use. The mailbox can later be move manually even if it contains corrupted items with Exmerge. It is possible to plan and schedule to move 100 to 200 mailboxes per day.

The Move Mailbox process can be scheduled to execute right away, 4 mailboxes are processed at the same time, and this is the Multithreading feature.

Once the Mailboxes move has been completed, you can choose to view a detailed log file of the Move Mailbox operation, this log is saved in XML format and can be found under:
SystemdriveDocuments and SettingsprofilenameMy DocumentsExchange Task Wizard Logs

Curbside post mounted mailboxes are the first impression of your lifestyle. Everyone driving down your street looks at the mailbox for your house address. It is important to have your address clearly marked on the mailbox not only for your friends but the mailman as well.

Installing your mailbox is not a difficult task. Select a location that allows you to safely retrieve your mail. Postal regulations require that the mailbox door be located between 6 to 8 inches from the curb. Measure from the center point where the mailbox is attached to the post out to the front door then add 6 to 8 inches to that figure. Using that figure measure from the curb to find the center of your hole.

Postal regulations require the bottom of the door be located between 40 to 44 inches from the ground. When digging your hole it is recommended to dig a 12 inches diameter hole and the depth of around 20”. Cover the bottom of the hole with about 2 inches of gravel then place the post on the gravel. Check with your local post office for requirements some localities do not allow a mailbox post to be cemented in the ground. Using a level make sure the post is straight on all four sides and secure it with wood strips above the ground. Next either back fill the hole with dirt or cement keeping the post level.

Many mailboxes have decorative posts that slide over the 4X4 post. Finally attach the mailbox to the post (if using cement you will want to wait till the cement has cured. Now you can start receiving your junk mail and bills!

Have you ever wondered how stereotypes get started and which ones are true? Stereotypes about Mexico abound with most being silly to stupid. However, if I had to point to just one that was 100% totally and absolutely accurate, it would be that everything you have ever heard about The Mexican Mail Service is true!

My God in heaven, never has there been such a hideously inefficient and unreliable mail service than in Mexico. Certainly, nowhere else on earth can have anything approximating the horror you encounter when trying to send and receive mail in Mexico! Can there?

Here is what you are up against when sending mail to the United States from Mexico:

1) Never send a package of any sort containing anything and expect it to reach its destination.

2) Never send a contract, a check, a money order, or anything of value to the U.S. via first class mail. NEVER!

3) Expect that a regular first class mail letter will reach the U.S. in about 2-3 weeks (but only if it is predestined by God to get there).

To be honest, you have a better chance of success in sending a harmless and innocuous letter via first class from Mexico to the U.S. than from the U.S. to Mexico.

Here is what you are up against when sending mail to Mexico from America: hahahahahaha! Mail? What’s that?

That is what I was told when I tried to send some books from America to Mexico before we moved here. I was trying to send myself some books I thought I would need and the U.S. Postal guy laughed and told me there was a less than 50% chance of success in sending a package from the U.S. to Mexico.

He was right!

If you have anything of value to receive from the U.S., do not send it via regular mail. The chances of it arriving are low to non-existent! For some reason, surely known only to God, mail coming into Mexico from America rarely-if ever-gets here.

My experience has been that I am still waiting on four letters from my bank that were mailed more than 4 months ago. See what I mean?

The mail is so horrible that American businesses have sprung up to combat this problem. It used to be that expats got their mail “muled” to them by others coming and going from America. If you had a letter or package to send, then someone going to America would carry it with them and mail it inside the United States. The same was true if you were going to receive something from America. Someone coming back to Mexico would transport it for you-terribly slow and inefficient.

Now, there are services that work like this:

“Some people use the services of MailBoxes, Etc. and for approximately $40. US per month, people are given an address in the US to which their mail is delivered and it is then sent by the company to the lakeside area. This usually takes and extra day or two than regular US mail. For those who have magazine subscriptions, foreign delivery is often much more costly, so Mail Boxes, Etc. does work well for this. However, it has been noted that MailBoxes Etc. has a limit on the number of items that can be received without extra charge so that has to be checked if a person is interested in this service.”

Another great site is Access USA at myus.com. This one looks first-class and my wife and I are considering using it for our needs.

Don’t try to figure this all out. You cannot–your head will explode–and you will never get an answer as to why mail is so bad in Mexico. It is one of those things you just have to accept.

Give up and adapt. Resistance is futile!

Mailboxes are almost an essential accessory for homes and offices. Therefore it is important to choose the one that suits your needs. The main thing with mail boxes is that they must keep your mail safe from the weather whether it is summer or winter. In addition to this, they must be easy to open and close. Also they must be able to accommodate all the mail that you receive, particular if you often receive a lot of it. Mailboxes must be weatherproof since they are exposed to the outdoors. They are most preferably made out of material that does not rust. Most of the mailboxes we come across are made of steel, metal like brass, aluminum that does not weather. Wood mailboxes are also available and these are mostly of cedar since it does not rot with moisture.

Deciding on the type of mailbox you should buy depends on how much mail you receive and where. Mailboxes can be mounted on an ordinary post, or a decorative post. Some people prefer to have wall mounted mailboxes. People tend to buy mailboxes that are similar to the other ones in their area, since the mailman is likely to be accustomed to a particular type. In some areas residents prefer to refer to their local post office and homeowner association before they go ahead and purchase their mailbox.

It is always better to go in for mailboxes that are approved by the USPS. Just in case you see a decorative mailbox that is not approved by them, it is better to get in touch with your area post master before you buy it and get information on the mandatory rules that are effective in your area. Even though there are general rules laid out by the USPS, this can have small variations from area to area which is why you should be careful to stick with them. The USPS residential mailbox regulations is quite clear about the requirements.

There is also the worry of whether your local mail carrier will deliver mail to your decorative mailbox that is not USPS approved. In such instances, you can always request them to deliver.

One you do get your residential mailbox, it is very easy to install as mailboxes come with instructions about how to mount them and do not require special expertise. If you buy the kind of mailbox that fixes to a post that is bolted to a concrete slab, the use of concrete is involved, and you might only have to wait until it sets dry. The other type is a post that goes into the ground where you must make a hole in the ground and fix the post in it.

Generally mailboxes do not require any maintenance, except perhaps giving them a coat of lacquer so that they do not rust before their time. It is better to get a locking mailbox to prevent your mail being accessed by unauthorized persons in your absence especially when you are away on holiday. This will help keep your mail safe as well prevent the theft of personal information.

Decorative mailboxes for your home come in copper, fiberglass, etc. If you are worried that the surface might tarnish, most decorative mailboxes come with adequate finish coated on them. Copper polish can also be applied. With fiberglass decorative mailboxes, it is easier to maintain them since you can just use soap and water to clean them and they are as good as new.

When the topic of home security springs to mind, most people seem to think of burglar alarms and little to nothing else. Alarms can be a great way to protect your home, although they are only a small part of what makes up an effective home security system. Burglar alarms are a key to protecting your home – although there are other things you’ll need as well.

1. Safe Room – a safe room is a location that family members can run to and hide, or call for help in an emergency situation. You don’t really need to go all out and put steel walls and a steel door in the room, but you do need a fortified door that opens outward with fortified walls. You can have a door constructed of wood or other material, and the key should be a material that is very hard to break through. No matter what type of door you choose, the doorjamb should be steel, to prevent the door from being kicked in.

2. Pepper Spray – Also referred to as an OC or capsicum spray, pepper spray is a very effective inflammatory agent that can easily irritate the eyes and result in pain, temporary blindness, and tears. The spray will normally come in canister form, which his often times small enough to be carried in your pocket or in a woman’s purse. Pepper spray is great to have around your home, or to carry with you at all times. If a burglar breaks into your home while you are there, you obviously want something to protect yourself with. A can of pepper spray is very effective, and can easily stop someone from attacking you. All it takes is a direct spray to the eyes.

3. Guard Dog – For many years, guard dogs have helped to scare off burglars and thieves. Although most have gotten used to dogs now days, nothing fends off a thief more than a vicious dog grabbing his ankle and clamping down. Almost all guard dogs have serious bites and can seriously injure a burglar. Guard dogs are trained to protect their home – and they will do so no matter what.

4. Burglar Alarms – There are two types of home burglar alarms – open and closed circuit. Open circuit systems work by setting off an alarm when the circuit closes. When a window or a door is opened, the circuit is immediately completed and the alarm goes off. Closed circuit systems work the opposite way. When a window or door is opened, the circuit is broken – also setting off the alarm. Another, more sophisticated option, are motion sensors. Motion sensors sense any type of motion within a certain radius to the sensor. Once it has sensed any motion, it sends a signal out to the control panel that will analyze it and see if the movement is considered suspicious. If the movement is indeed considered suspicious, it will react to the way you have it set up and inform the proper authorities or sound the alarm.

5. Surveillance System – Closed circuit television and several other types of electronic devices are very common these days, and easier to operate than ever before. They are also more affordable as well and becoming more and more popular with home owners everywhere. The basics behind closed circuit systems lets you know that the signals the camera picks up aren’t broadcast through the air, but instead sent directly to the monitor, which can be observed from virtually anywhere – at anytime.

6. Adequate Lighting – No matter where you may live, you should always make sure that there is plenty of lighting in place and that the lights are out of reach for those without a ladder. lighting around the doors of your home is very important, as most burglars like to focus on doors before anything else. If you have a large backyard, you should always make sure that you use motion detected lights. To be on the safe side, you can always connect an alarm to the lights.

7. Property Marking – Property marking is a great way to protect yourself. Property marking involves marking everything that you own with a signature or mark that you can easily identify once the property has been recovered. You can use micro dots, UV pens, or even laser pens. The idea here is to mark your property so it won’t be easy to sell on the black market. Even though it may sound weird, most burglars do study their targets quite a bit before they decide to rob them.

8. Wireless Security Systems – Wireless security systems are a lot easier and more convenient to install due to the fact of there being no wires. They can save a lot of money, time, and effort due to there being no ripping of the floors or walls in your home. Their primary advantage is the fact that they are easy to relocate, meaning that you can easily shift them from one home to another. On the other hand they are more expensive than wired systems and you’ll need to replace their batteries on a periodic basis. Wireless systems rely on radio frequencies that are transmitted by the door contacts, windows, and motion activated sensors. The touch pads that are located at the entrances to the home will provide activation and deactivation of the system.

9. Theft Proofing Your Mailbox – Most people think about their home and property when dealing with home security but identity theft is just as big of a concern. On a daily basis, there is a lot of personal information that goes through your mailbox, and most people don’t even think about theft proofing their mailboxes. Almost all mailboxes can be easily broken into, giving thieves instant access to your personal information. To protect yourself against identity theft you should always include your mailbox in your plans for home security. If you have a traditional mailbox now, get rid of it immediately. As a replacement, look into a safe and secure mailbox. The ideal types are those made of solid steel. The top of the box can be accessible to the mailman, allowing him to put the mail in without a problem. The bottom side of the mailbox however, should only be accessed via key. Mailboxes that require a key to get into will protect you from identity theft – as the thief simply won’t have access to your mail.

10. Fire Escape Ladders – If you own a home – a fire escape ladder is always great to have. It can save your life, and should therefore be an integral part of your residential safety. A fire can completely engulf your home in no time at all, normally in less than a minute. Even if you have smoke alarms and fire extinguisher’s, the fire can get out of control fast and surround you with smoke, making it impossible for you to get out. To protect yourself and your entire family, you should always a fire escape ladder at your home at all times.

What is a post office box?

A post office box can be located at a U.S. Postal Service office or at a commercial rental center. Some rural residences are provided free services from the USPS because of their physical location; otherwise, the USPS provides rental of mailboxes, as do the commercial services. Instead of having mail sent to an actual physical address, it is sent to the rental address, where the mailbox owner then goes to pick it up; mail is not delivered to the mailbox owner’s home.

Advantages for home office workers

There are several good reasons for a home-based business owner to use a post office box.

Security. The address of the business needs to be identified in correspondence, billing, banking and many other important aspects of owning and running a business. Some of these, such as a business license, are public record, available to anyone who cares to look it up; others may be published on the internet Being able to provide a mailbox number instead of a physical address provides much greater security and privacy for a mailbox owner. You wouldn’t want someone just showing up at your house, especially if you are there alone much of the time.

Convenience. Receiving parcel delivery is much easier with a post office box. Whether your mailbox is at the USPS or a commercial service, staff at the location is available to receive parcel delivery during business hours, which the mailbox owner can then pick up whenever it’s convenient to do so.

Credibility. With the accessibility of online maps and other tools, it’s very easy for someone to research a business, including the actual location of the business. A business has much more credibility if the business location is shown to be in an actual business center, or post office, rather than a residential or rural area. Commercial mailboxes give the appearance of an office address because they use a street address and a box number that is similar in appearance to a suite number. A post office box gives a business a more professional presentation.

How to rent a post office box

Renting a mailbox is as easy as visiting or calling your local USPS and asking if they have boxes available, or looking in the directory to find the commercial mailbox service close to your home office location. Mailbox prices depend on the size of the box, ranging from $7 per month up to $32 or more per month. Some commercial mailbox service locations offer discounts on box rentals that are paid 12 months in advance.

In general, the value of a mailbox service for a home-based business far outweighs its costs.

There are a variety of security alarm kits in the marketplace today that offer self installation. A lot of the hardware stores stock alarm systems, as well as security floodlights, personal alarms, window security, lockable mailboxes, and combination safes. Although, ordering one of the do-it-yourself alarm systems for the home does require a little research to locate the most suitable package.

With the basic knowledge in carpentry and wiring installing an alarm system is a relatively simple project of mounting the fixtures and connecting the wires. But be certain to read through the instructions prior to commencing the task. For efficient and effective use of the alarm the correct installation is crucial. These do-it-yourself alarm kits do avoid the labor fees for installation so there’s a saving there. But if the system is incorrectly installed that could see the warranty becoming null and void and that in turn could result in a costly error. Take a moment to review the warranty and limitations mentioned prior to purchasing the kit.

When looking over the possible alarm systems its often a wise decision to opt for one of the kits that features technical support. This can be called upon at times of difficulty throughout installation process or if the product appears to malfunction at a later date. A lot of companies offer this valuable assistance so it shouldn’t be difficult to find a suitable package.

It’s also important to decide on the type of alarm system – should it be a hard wired or a wireless model. If seeking the easiest option with self installation in mind, than its best to go with a wireless alarm system. Detectors, signaling devices, power or battery outlet, and a control panel are all features to a alarm system no matter the type of installation.

Prior to installing one of the do-it-yourself alarm systems in the home it will be best to get knowledgeable advise on which product is most suit for a particular need, best locations for the alarms, and installation tips.

High quality residential and commercial mailboxes are
available in styles that meet the new standards set by the
Unites States Postal Service. Postal certified mailboxes
are becoming a necessary addition to your home or business.
You will find quality and affordability when you shop for
USPS approved mailboxes. Durable, rugged mailboxes that
assure the safety of your mail and carry the stamp of
approval from the USPS are you best choice when shopping
for a new mailbox. You can find decorative, personalized,
and locking mailboxes for your home or business that meet
the standards set by the USPS.

USPS approved mailboxes will give you a top quality mailbox
at a reasonable price. Wall mount, house mount, or
freestanding mailboxes are all available and ready to be
shipped to your door. The required hardware will be
included and you can install your new USPS mailbox quickly
and easily. The highest quality and superior workmanship is
what you can expect from your new USPS mailbox. There are a
variety of colors, styles, and optional personalization
from which to choose and you will be sure that your new
mailbox will last through all kinds of weather and harsh
conditions.

If you are searching for a USPS mailbox for your home or
business, you will be delighted to learn about the numerous
choices and the reasonable prices. The USPS has set high
standards for mailboxes due to increasing vandalism and
theft. Make sure your mailbox meets these standards and
that your mail and your personal information are kept
secure. You can find USPS mailboxes from a variety of
retailers that can ship your mailbox to you quickly and at
an affordable price. Purchase a USPS mailbox and your mail
will be kept safe from harm and your choice in styling and
colors will be a welcome addition to your home or office.

Losing important business calls due to busy tones or unattended calls is a problem that is bothersome to many small business enterprises. Small office voice mail systems that allow the callers to deliver their messages in the voice mail boxes eliminate the chances of missing any important business deal. Multiple calls can be handled simultaneously with these facilities in your office phone systems.

Stay Connected with Your Callers All the Time

Voicemail services are usually associated with PBX phone systems. These facilities in your small office phone systems will let you handle business calls efficiently when you are in the office or even when you are traveling. Small office voice mail systems send the messages of your callers to your individual voice mail boxes or send it to you through email. If you are busy or not in a position to attend the calls, the voicemail systems will let your callers reach you and convey their messages, any time.

Impressive Caller Interface

Hosted PBX systems with auto attendant facility direct callers to voice mail, when you are not available to attend the call. This ensures that your callers are not kept waiting, listening to line busy tones. Every call will be automatically attended and greeted with a professional sounding message. Further, the callers can hear friendly messages while the calls are transferred to the appropriate numbers or extensions. If the required person is not available at the provided extension numbers, the call is transferred to the system, where the caller can leave his message.

Individual Voice Mailboxes for Every Employee

You can provide individual voicemail boxes to each and every employee of your workplace. The received messages can be checked at any time and the caller can be contacted and queries answered. Small office voicemail systems are great additions for any small business enterprise, since they ensure that you will never miss any official call, and give you the freedom to work in any preferred location.